Our sales staff went through an interactive programme, designed by Pursuit NHA, covering such topics as customer service skills, customer service techniques and time management.
The programme, which was tailor-made to Hertz UAE’s market segment, is part of Hertz’s ongoing investment in quality training and education for its ever-expanding team.
Using a tailor-made programme such as the one designed for our business by Pursuit NHA is a cost effective and high impact way of achieving customer and staff satisfaction.
Bob Farrow - General Manager, Hertz UAE
RECRUITMENT
I would recommend Pursuit NHA to businesses that want recruitment consultants who understand and feel a business and its personal requirements.
Justin McCormick - National Account Controller, Bakehouse Ltd
TRAINING
Both our field sales team and telesales team have undertaken a number of in-house training sessions with Pursuit NHA and we have tracked tangible sales benefits in both revenue and customer satisfaction levels.
Paul Murphy - Head of Sales, Total Home Entertainment
RECRUITMENT - Candidate
I found Pursuit NHA to be outstanding. Their level of service, professionalism and knowledge was superb. They really do seem to try and marry the right candidate with the right role/organisation. I believe they are an organisation of strong integrity which is all too rare in the recruitment industry. Pursuit NHA receives my highest recommendation.
Hayden West - Business Account Manager, Hasbro
RECRUITMENT - Candidate
Thank you to all the team at Pursuit NHA it has been an absolute pleasure and stress-free experience working with you.
Claire Neill - Marketing Executive, Thistle Hotel Group
RECRUITMENT - Candidate
In my opinion Pursuit NHA are the best recruitment people out there. Whilst recenty seeking a new role I contacted many consultants. Pursuit NHA were the best by far. They found me an ideal position, quickly.
Michael Kennedy - Regional Account Manager, Johnson Diversey
RECRUITMENT - Candidate
I have been pleased with the level of professionalism and ongoing communication throughout the interview progress.
Lisa Griffiths-Conway - Distributor Account Manager, Johnson Diversey
RECRUITMENT - Candidate
I would highly recommend Pursuit NHA. It is a very professional and efficient organisation, genuinely concerned with finding the right match. I was well informed on the job spec, company and culture and they have found me a great job!
Julia Cake- Snr National Account Manager, Philips Consumer Electronics
RECRUITMENT - Candidate
I would like to thank Pursuit NHA for all their understanding and the great service I received. I look forward to working with you again. Keep up the good work.
Neil Fisher-Payne - National Account Manager, Johnson Diversey
RECRUITMENT - Candidate
After receiving some very helpful feedback on my application for the Hasbro Graduate Scheme, I thought I would do the same for you, and I just wanted to write and say how incredibly impressed I have been by Pursuit NHA throughout the entire recruitment process.
Your efficiency, professionalism, frequent communication leading up to the assessment centre, and delivery of the day were all excellent. On the day itself, I so appreciated your efforts to make all of us feel as relaxed as possible and get the best out of us. So in short, a huge thank you – it has been a pleasure.
Helen Jenner -Graduate
RECRUITMENT AND TRAINING
When we discussed our business with Pursuit NHA, it quickly became clear that we were talking to business people with real ‘hands on’ commercial experience. They understood our business needs, identified improvement areas and, most importantly, how they could help.
We initially used Pursuit NHA for some Key Sales Management recruitment and were impressed with their handling of the brief and their competitiveness in cost. We subsequently retained Pursuit NHA to conduct sales training for our existing sales team.
Company management and the sales team themselves, have been very pleased with the business results and output achieved since the two day course.
Pursuit NHA’s ability to cover more than one aspect of a client’s requisites and to demonstrate their perceptiveness in understanding our particular needs and to personalise a programme is of great value to us as a business support mechanism.
We will work with Pursuit NHA again!
David Turner - formerley Managing Director, Corgi Classics Ltd
RECRUITMENT
Having interviewed a number of other suppliers we felt that Pursuit NHA could provide the most tailored approach and the more personalised service.
Their consultants came across as interested in our business. They had taken the initiative to understand more about it than any other supplier.
Doing business with Pursuit is a pleasure. I have very good working relationships with all members of the team.
The main point of differentiation is the personal touch which ensures I have faith in Pursuit delivering what I wanted..... in many ways they ‘over deliver’.
Creativity is one of Pursuit’s strengths and ensures that we attract the right quality of candidate.
I thoroughly enjoy working with Pursuit and see no reason why we shouldn’t carry on doing so. Indeed, we have formalised new terms and conditions with a review in six months.
Zoe Houldsworth - HR Manager, British American Tobacco
TRAINING
At Silentnight we set Pursuit NHA a challenge to significantly increase the effectiveness of our sales teams.
Aside from the positive financial impact in terms of improved results gained as a result of working with Pursuit NHA, one of the key benefits for us was to ensure that our teams had access to the most up to date information on best practice especially with respect to Key Accounts
I believe that the real key to the success of working with Pursuit NHA is their people. You feel that not only do they truly understand your business, but they also care passionately about the results that they achieve. So much so, they were happy to agree that the final part of the project investment would only be paid once we had achieved jointly agreed objectives.
I have no hesitation in recommending Pursuit NHA to you as a Training and Development partner.
Andy Woolley - formerly Group HR Director, Silentnight Group
CONSULTANCY, RECRUITMENT AND TRAINING
We first met Pursuit NHA in September 2004 to discuss a variety issues facing our Independent and Multiple field sales teams. Pursuit NHA quickly gained a thorough understanding of our business through field accompaniments and by the analysis of role profiles.
Pursuit NHA produced a series of recommendations for our future structure and a clear route to identify the best talent via development workshops. They designed and delivered a programme to train and develop the sales force and management team. This has helped to develop a more focused performance culture, reinforced by new look systems and processes.
The quality and experience of the Pursuit NHA team guarantees creative yet practical solutions. Their team works well with all levels of our business and inspires the trust and honesty that gets the best from this type of major review.
For my team this was a much needed shot in the arm. The resultant improvements in efficiency and focus have already made a significant difference to our business performance this year.
I would recommend Pursuit NHA.
Philip Duncan – National Sales Manager, Independents, ICI Paints
TRAINING
The decision to use Pursuit NHA to support the introduction of a group-wide management development initiative has proved to be a key factor in the turnaround of Heywood Williams Group’s financial performance.
Importantly, the team at Pursuit quickly gained a detailed understanding of the Group and its operating companies and established its credibility as a consultancy able to deliver practical solutions to a range of complex organisation issues.
Significant achievements have included the introduction of a leadership/management skills development programme for the Group’s top 100 managers in the UK and continental Europe together with a comprehensive sales training programme focused directly on the Group’s market sectors.
I have no hesitation in recommending the Pursuit NHA team: truly a ‘class’ consultancy committed to delivery of results.
John Davies - Formerly Group Personnel Manager, Heywood Williams Group PLC