What is the real value of understanding and evaluating your current position as an organisation?
What does best practice look like?
How and why do your competitors have that competitive edge?
We can answer most of these questions, by working with you to solicit trade opinions of your business and selected competitor companies to allow you to benchmark your operation in the areas of:
- Business Working Relationships
- Customer Service
- Managing the Business
- Product Offering
- Influencing the Shopper
Through an exclusive qualitative and quantitative research process, we will target critical customer contacts to fully understand your performance as a supplier.
Pursuit NHA will analyse the data and present back the findings covering the following key headlines:
- Executive Summary
- Detailed Feedback
- Critical Success Factors